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Paul Timoteo, CarCostCanada’s President, shares some tips and advice on when to buy and how to get a great deal on a new car, especially now, before the end of the year.
Click below to see the interview on CTV News today, Dec 16, 2011
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Q1: What does CarCostCanada.com do?
A1: CarCostCanada.com is a new vehicle pricing information service that will help you buy a new car at a lower price.
Q2: Why do I need this information?
A2: Knowledge is power. Our information will give you the power to get a new car for less at almost any dealer in the country. Guaranteed. Click here to read our guarantee and all member benefits
Q3: Where is your office located?
A3: 5710 Timberlea Blvd, Suite 201, Mississauga, Ontario. Click here to go our Contact Us page
Q4: Can I visit your office to sign up?
A4: Certainly, anytime during regular business hours (09:30 – 17:00). We accept payment by cash, Visa, MasterCard and American Express.
Q5: Do I have to pay online?
A5: No, payment can be made by cheque, money order or credit card. Just call 1-866-453-6995 during regular business hours.
Q6: How do I contact customer service?
A6: Click here to use live help or call 1-866-453-6995 during regular business hours.
Q7: What are your business hours?
A7: Our customer service business hours are 09:30-17:00 Eastern Time Monday – Friday.
Q8: I’m interested in leasing a new vehicle; can your service help me?
A8: Yes, whether you are interested in purchasing or leasing a new vehicle, the lower the “sale price” is, the lower your payments will be.
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Q1: Does CarCostCanada.com have data on used vehicles?
A1: No. When you see the price you can get on a new car using our information, you may find that it makes more sense to buy new.
Q2: Will I be able to see data on the standard features of the vehicle I selected?
A2: Yes, our Wholesale Invoice Price Reports include a list of the standard features on the vehicle you selected. Our report will also include the Transport Canada ~ EnerGuide Fuel Economy rating and the Manufacturer warranty information when available.
Q3: Are there models or options available that are not listed in your system?
A3: We have data on over 95% of all vehicles sold in Canada. Click here to use our free Build & Price tool to see what we have. Click here if you don’t see the model you are looking for.
Q4: Does your system provide information on dealer installed options and accessories?
A4: No, we only list factory installed options. Dealer installed options and or parts and accessories are supplied to the dealer’s new car department, through their parts department. Variations in cost based on the quantities ordered and labour rates make it impossible to be accurate. However, a fairly reliable rule of thumb concerning Dealer installed options or parts and accessories would be to consider a mark-up of 20% to be average. Some items will be lower, but several items could be higher.
Q5: Where does CarCostCanada.com get the data?
A5: We receive our data from our parent company Armada Data Corporation.
Q6: How do I know the data is accurate?
A6: Armada Data Corporation is the most reliable source of new car pricing in Canada. Since 1999 has been trusted by the majority of Canadian Insurance Companies, Canadian Automobile Association (CAA), Consumer Reports. Numerous journalists, including Jeremy Cato (Globe & Mail) and Phil Edmonston, author of “LEMON-AID”, recommend CarCostCanada.com as the most accurate source of new car pricing data.
Q7: Are there any manufacturers you don’t have pricing for?
A7: We have pricing for the majority of vehicles. We do not have pricing data on exotic and low volume vehicles such as Aston Martin, Bentley, Ferrari, Fisker, Lamborghini, Porsche or Rolls-Royce.
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Q1: Do your Price Reports consider the rebates and incentives offered by manufacturers from time to time?
A1: Yes, our Price Reports itemize all current factory incentive programs applicable to that particular vehicle including, special finance and lease rates, factory the consumer rebates, factory to dealer rebates and more.
Q2: Are there Holdbacks and other types of hidden rebates available to the dealer?
A2: Yes, there are holdbacks and some hidden (factory to dealer) incentives available on some vehicles that even we don’t know about. However, this is rare.
Q3: What about the rebates in my area, are they the same as in other parts of the country?
A3: Typically they are, although from time to time some manufacturers may have regional incentive programs that will differ from their national programs. In most cases will display the rebates for all areas on your report. If you suspect something is missing, please use our Live Chat or call 1-866-453-6995.
Q4: Why are there no incentives or rebates listed for the vehicle I selected?
A4: Not all vehicles have incentives or rebates at all times.
Q5: What are “Trading dollars”?
A5: Trading dollars are a form of manufacturer to dealer cash rebate. The incentive is paid to the dealer once the vehicle is reported “sold” by the dealer. Trading dollars should typically be applied to the before tax purchase price. In fact most factory-to-dealer cash incentives are typically applied before tax. Please note factory-to-consumer cash incentives should be applied after tax. Please read the “General Comments and Additional Factory Incentive Program Details” area on your report carefully for more details.
Q6: What do the terms “Stackable” and ”Non-Stackable” mean?
A6: If an incentive is categorized as “Stackable”, it can be combined with one or more other incentives. For example, a “Stackable” credit of $1000.00 can be combined with a zero percent lease incentive. On the other hand a “Non-Stackable” incentive cannot be combined with a finance or lease incentive. Please read the “General Comments and Additional Factory Incentive Program Details” area on your report carefully for more details.
Q7: Are all options listed for the vehicle I selected available together?
A7: Not necessarily, our system lists all options available on the particular model style. In fact in many cases certain options require other options in order to be selected. We recommend using our Advanced Build for models with many options in order to ensure option compatibility.
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Q1: Which dealers participate in your dealer program?
A1: To see if there is a dealer in your area, use our free Build & Price tool . If we have a participating dealer the dealer’s information will be shown on the free Retail Price Report.
Q2: How do I request a dealer quote if there isn’t one on my report?
A2: If your CarCostCanada Wholesale Invoice Price Report does not include a dealer, we do not currently have a dealer set up in your area. To ensure that you do get a good deal, keep the following in mind.
1- Dealers are always more likely to offer low prices to serious new car buyers.
2- Showing a dealer your CarCostCanada Wholesale Invoice Price Report proves that you are a serious new car buyer.
3- Although many vehicles can be purchased for only 3%-5% over the dealer wholesale price, due to strong demand, many hot-selling vehicles typically sell for 5%-8% over the dealer wholesale price. If you require further assistance with the purchase of a vehicle, please contact member services at 1-866-453-6995.
Q3: Can I get more than one dealer referral?
A3: Since our system is fully automated it can only provide you with the nearest participating dealer in your area. If you require further assistance with the purchase, please contact our member services at 1-866-453-6995.
