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Buyer Reviews
Bel-Air Lexus
435 McArthur Road
Ottawa
Ontario
Buyer Reviews 15
Average Rating 9.2
Average Discount $2,133
Lexus RX
Rated 7
Buying a 2022 Lexus RX, and saving $3500 off of MSRP.
Communications with respect to pre-purchase were very good. After the deal was made, communications dropped off precipitously to the point where we had to contact the sales manager to get answers to our concerns about when the car would be delivered. Since the purchase, no one from the dealership has made contact with us about our satisfaction with their product. At this point, 4 months later, on a purchase worth over $88,000 when all is said and done, it is a little late in the game. Otherwise, the vehicle is great!
Mike from Ottawa, ON
reported on Sunday, May 21, 2023
Lexus NX
Rated 10
Buying a 2022 Lexus NX, and saving $2750 off of MSRP.
Bel-Air Lexus was very willing to sell for a reasonable markup over cost but below MSRP. Other Lexus dealerships were not negotiating and blamed the pandemic.
Rob from Stittsville, ON
reported on Tuesday, February 08, 2022
Lexus RX
Rated 10
Buying a 2021 Lexus RX, and saving $3250 off of MSRP.
Kenneth from Gatineau, QC
reported on Saturday, November 06, 2021
Lexus IS
Rated 10
Buying a 2021 Lexus IS, and saving $1750 off of MSRP.
Francine from ottawa, ON
reported on Tuesday, May 18, 2021
Lexus ES
Rated 9
Buying a 2021 Lexus ES, and saving $2750 off of MSRP.
Yihui from Ottawa, ON
reported on Friday, March 19, 2021
Lexus ES
Rated 9
Buying a 2021 Lexus ES, and saving $3000 off of MSRP.
Trent from Orleans, ON
reported on Wednesday, February 17, 2021
Lexus UX
Rated 10
Buying a 2020 Lexus UX, and saving $1000 off of MSRP.
Jason from Ottawa, ON
reported on Wednesday, December 30, 2020
Lexus RX
Rated 8
Buying a 2020 Lexus RX, and saving $2000 off of MSRP.
robert from Ottawa, ON
reported on Monday, December 28, 2020
Lexus ES 300h
Rated 10
Buying a 2018 Lexus ES 300h, and saving $500 off of MSRP.
Stephane from Nepean, ON
reported on Sunday, May 06, 2018
Lexus RX 350
Rated 8
Buying a 2017 Lexus RX 350, and saving $1750 off of MSRP.
Trent from Orleans, ON
reported on Tuesday, July 25, 2017
Lexus RX 350
Rated 10
Buying a 2017 Lexus RX 350, and saving $1750 off of MSRP.
It was a great experience. I also told them that I was a member of Car Cost Canada and they never showed any concerns and was no negative statements about Car Cost Canada which I really appreciated. I will greatly recommend this dealer to everyone. Finally, thank you to Car Cost and the dealer.
Louis from Rockland, ON
reported on Saturday, April 29, 2017
Lexus IS 250
Rated 8
Leasing a 2011 Lexus IS 250, and saving $2000 off of MSRP.
I used my Wholesale Price Report to help decide which car to buy, but hired dealfinder.ca to negotiate the deal for me. The Wholesale Price Report helped me validate what dealfinder.ca was able to negotiate, and incentives the dealer/manufacturer was offering.
Matthew from Ottawa, ON
reported on Wednesday, October 12, 2011
Lexus RX 350
Rated 10
Leasing a 2012 Lexus RX 350, and saving $3000 off of MSRP.
In case you buy Lexus, try to stay away from Tony Graham Lexus in Ottawa. They will not treat you very nicely, and very obstinate to negotiation.