Buying a 2011 Dodge Grand Caravan, and saving $9000 off of MSRP.
We chose the 2011 Grand Caravan Canada edition because we needed more space, 3rd row seating, the Grand Caravan gets good reviews and the 2011 model is cheap. Price was a big factor for us and nothing else comes close so we didn't even test drive other brands. The Grand Caravan is essentially a box on wheels but seems fine. My main concern right now is climate control for the 3rd row as there are no vents back there. I suspect it will be cold back there in the winter and with lots of untinted glass, hot in the summer.
We didn't choose Can-Am Chrysler, they just happened to have 2 in stock. My local dealer told me there was only 1 2011 Grand Caravan in the Maritimes but was happy to sell me a 2012 model for only 2000 more. Can-am had two 2011 models listed on their web site. The regionally advertised price was $8000 off ($18 995 + $1400 frieght and $100 air tax). This price was in-line with what CarCostCanada recommended and given the rarity of these vehicles in the maritimes there was no negotiation.
Why the low score? First Can-am offered me over $1000 less that what other dealers were willing to give me for my trade-in (2006 pontiac torrent). What really ticked me off is that they charged me a $389 administrative fee and the vehicle had not even been prepped when I picked it up! There was wax splatter, scuffs and a scratch. I gave a down payment on a tuesday and picked it up on Saturday. They had 4 days to get it ready and did nothing. I live about 2 hours from the dealer so coming back was not an option (travelling this far to buy a vehicle is normal in the Maritimes). They did pay for a local detail shop to go over the vehicle but the scuffs and scratch are still there and taking it to the shop was a pain in my arse (time off work, no vehicle for the wife and kids). This was an easy sale, 4-5 short phone calls and 2 emails. I didn't even take it for a test drive! All they had to do was make sure the vehicle was presentable when I picked it up. The salesperson was friendy and came in on her day off when we picked up the vehicle but I do think it was her responsibility to make sure the vehicle was ready. I just think you have to make a better effort when someone is writing you a cheque for over $20 000. (I decided to sell the torrent on my own). Can Am didn't produce. It has been over 2 weeks and still no follow up phone call.
This is the second vehicle I have researched on CarCostCanada and then bought. Both the Grand Caravan and Torrent were bought in the fall and were already discounted so the wholesale price report did not play a big factor in the negotiations. CarCostCanada is well worth the modest price for the peace of mind you get from the having the price reports and knowing approximately the dealers profit. Garanteed some jackass will tell you his buddy bought the same vehicle for $4000 less and you were ripped off. You will know the truth.