Leasing a 2008 Dodge Grand Caravan, and saving $4000 off of MSRP.
I did my homework on what vehicles I would look at which would service my NEEDS as the primary criteria and then decided what are the other options that I would like to have and then tapered it down to what I could afford. We did not make any commitments to the Sales Rep especially about pricing. We decided on the exact vehicle that we wanted based on size needs, vehicle safety ratings, repair ratings from Consumers Digest and the government fuel consumption ratings. When we were absolutely sure about the specific vehicle that we wanted, we waited until one of the annual special sales deals on interest costs came up. Then I got my Dealer Cost information from CarCostCanada.com with all the information on the car cost as well as all the options that I needed to start negotiations. I DO NOT NEGOTIATE price until I had the Dealer cost information. With that information I started negotiating up from Dealer Cost and not down from MSRP. This is very important. As much as the Sales Rep wants to negotiate from MSRP, be like a broken record and keep coming back to the Dealer Cost as if you did not even hear the MSRP. My concern was the Dealer Cost and the MSRP did not make any difference to me. However, I was still fair as even car salesmen have to earn a living and settled at a price which gave the Dealer $2,000 over Dealer Cost but in the process saved myself almost $4,000 on a top of the line Dodge Grand Caravan with ALL the options.
Throughout the negotiations, the Sales Rep, the Manager and the Owner of the Dealership were very professional, polite and negotiated in good faith. Even though currently there Dodge / Chrysler does not a have a vehicle that would serve my needs and criteria, I am hesitant to go to another dealer as these people were very very good to me. Their service has also been exceptional since we bought the vehicle.