Rated 1
Buying a 2011 Honda CR-V, and saving $5000 off of MSRP.
Nanaimo Honda - unethical, shady and no integrity....... turned about a 9/10 to a 1/10 at deal close. Sealed the deal 31 Jan 2012 gave credit card number for deposit, got the whole "congratulations, you are now the proud new owner......". Incentive changed from $3500 ==> $4000 for Feb and I asked to re-negotiate. The response was, "sorry, this deal was for January under the January incentive program." Ok, I can live with and respect that...... but then they turned on a dime, delayed and did paperwork for February 1, had me redo deposit in house 1 February and they walked off with the extra $500 for the new incentive. They even scoffed and confessed that I would not have received the deal I got without them knowing that the incentive was going to change in their favor. I will not go into the staff and their very inappropriate side conversations, not intended to be overheard, slamming and laughing at other customers.......$500 is not much compared to the deal I received, but the being "had" by the dealership in such a fashion...... for shame.
Chris from COURTENAY, BC
reported on Wednesday, March 07, 2012