CarCostCanada

Porsche best in JD Power CSI after earning most “trouble-free” premium brand honours

2021 Porsche 718 Boxster 25 Years
Porsche once again earned top spot in J.D. Power’s Customer Service Index (CSI).

It shouldn’t be a shock that Porsche once again earned highest honours amongst luxury brands in J.D. Power 2021 Customer Service Index (CSI) Study. This is the second time in three years the Stuttgart-based automaker took top spot amongst its premium competitors, and this only a month since winning “most trouble-free new car overall” status for its 911 sports car, in the same third-party analytics firm’s 2021 Vehicle Dependability Study (VDS), the large owners survey resulting in Porsche’s Macan (top photo) achieving the highest podium for its “Premium Compact SUV” category.

2021 Porsche 911 Carrera S
The 911 was the luxury sector’s highest ranking vehicle in J.D. Power’s 2021 Vehicle Dependability Study (VDS).

“Our dealers worked hard for our customers throughout the initial lockdowns of the past year and subsequent social distancing and health measures to make sure they could rely on Porsche,” stated Kjell Gruner, President and CEO of Porsche Cars North America, Inc. (PCNA). “We are continually striving to not just meet, but exceed the high expectations of our customers – and it’s vital that the quality of service must live up to that vision.”

2021 Porsche Cayenne E-Hybrid Coupe
The regular Cayenne was joined by this Cayenne Coupe in recent years, shown here with its fuel-efficient E-Hybrid drivetrain.

J.D. Power’s CSI Study measures “customer satisfaction with service for maintenance or repair work among owners and lessees of 1- to 3-year-old vehicles,” states a press release, with its latest data collection period being from July through December of 2020. Over 62,500 new vehicle owners responded to a survey, which allowed for a comprehensive list to pull results from.

Porsche received 17 more points over the 2000 CSI study, by the way, with the latest 2021 results combining for an 899-point total out of 1,000 possible points. The brand’s retail dealerships ranked in either 1st or 2nd place in each of the survey’s five classifications, which included Service Facility, Service Advisor, Service Initiation, Service Quality, and Vehicle Pick-Up.

2021 Porsche Panamera
If you’re looking for a very fast luxury sport sedan, the Panamera should be on your list.

Porsche’s current lineup consists of six models, or seven if one chooses to divide the 718 Cayman and 718 Boxster body styles individually, with the other five including the legendary 911, the just-noted entry-level Macan compact luxury crossover, the mid-size Cayenne luxury SUV, the Panamera four-door coupe/sport sedan, and finally the new Taycan EV four-door coupe/sport sedan electric.

2022 Porsche Taycan Cross Turismo
The Taycan EV, shown here in its elongated Cross Turismo body style, is a strong competitor to Tesla’s Model S.

Following any of the linked models to our Canada Prices pages shows that Porsche is currently offering each model with leasing and financing rates from zero percent, so check out each links to remind yourself what they look like, figure out trim and pricing details, plus configure the one you’re interested in with colours and options. Also, be sure to see how your CarCostCanada membership helps you access dealer invoice pricing that could save you thousands when you’re negotiating your next deal, plus remember to download our free app from the Google Play Store or Apple Store, so you’ll have all of this important info when you need it most.

Story credits: Trevor Hofmann

Photo credits: Porsche

CarCostCanada

Porsche releases updates and pricing on 2022 model year 911

2022 Porsche 911 Carrera
Porsche’s base Carrera coupe starts at $115,000 for 2022, with the Cabriolet (shown) available from $129,600.

It might only be April, but 2022 Porsche 911s are already available to configure and order on Porsche’s retail website.

It all started with the recent introduction of the fabulous new 502-horsepower 911 GT3, which starts at $180,300 and will be delivered this fall, while now all 2022 911 body styles and trims are showing on Porsche Canada’s retail website, with pricing for the base model moving up from $113,000 for the current model year to $115,000 for the next model year’s cars.

The $2,000 price hike is reasonable, being that the German luxury brand will add standard comfort and communications features across the entire 911 line, starting with an updated Porsche Communication Management (PCM) touchscreen measuring 10.9 inches across. It features a simplified interface inspired by the one in the new Taycan EV, which integrates entertainment, navigation, comfort and communications systems into one flexible layout that boasts plenty of personalization options.

2022 Porsche_911 Carrera S
Porsche added a new Carrera S trim to the 911 range for 2021, which starts at $133,100 for 2022.

Additionally, the PCM update includes a trial period extension for the brand’s connected services package, growing to 36 months from just 12. After the three-year initiation period is over, connected services can be had via subscription.

Porsche Connect, that comes as part of the just-noted connected services package, now includes Voice Pilot that responds to natural language prompts available when saying, “Hey Porsche.”

The Navigation Plus system now features real-time traffic information too, plus online map updates and a calendar, as well as Radio Plus.

2022 Porsche 911 Targa 4S
The 911 Targa, which offers a four-seasons coupe and retractable hardtop body style, can be had from $138,000.

Slow to the party, the new 911 is the first Porsche to include standard Android Auto, which should be appreciated by the bulk of consumers who use Android-powered smartphones. PCM has long included Apple CarPlay, and will continue to do so via wireless and wired connectivity.

Music lovers can rejoice too, not to mention talk radio fans, because a SiriusXM satellite radio (with 360L) three-month trial subscription is now standard.

What’s more, just as with the Taycan, all 2022 911 models can accept direct integration of Apple Music and Apple Podcasts after purchasing an Apple service subscription.

2022 Porsche 911 Turbo
Porsche’s 2022 911 Turbo starts at $198,400.

As for mechanical technologies, dual-clutch PDK transmission-equipped 911 Carrera, Targa, and Turbo models are now upgradable with Remote ParkAssist, which lets the driver remotely move the car in and out of a parking space with their smartphone when standing outside.

Additionally, Remote ParkAssist comes bundled with Active Parking Support, controlled via the new PCM. A 3D Surround View parking camera is now optional too, as is Rear Cross Traffic Alert with Lane Change Assist.

After the $115,000 base 911 Carrera, the identical coupe body style can be further upgraded to the all-wheel drive-equipped Carrera 4 from $123,400, or buyers can opt for a Carrera S at $133,100, or Carrera 4S at $141,500.

2022 Porsche 911 Turbo S
The top-tier Turbo S can be had as a Cabriolet for $250,200.

The enhanced 911 Carrera Cabriolet begins at $129,600 for 2022, while chopping the roof off with AWD results in a $138,000 Carrera 4 Cabriolet. Additionally, the 2022 Carrera S Cabriolet now starts at $147,700, while the Carrera 4S Cabriolet can be had from $156,100.

If you want the best of both worlds, the 911 Targa 4 is now available from $138,000, while the Targa 4S starts at $156,100. Once again, three 911 Turbo models are available for the coming model year, starting at $198,400 for the Turbo, and then moving up to $213,000 for the Turbo Cabriolet, plus finally $235,600 for the Turbo S and $250,200 for the Turbo S Cabriolet.

2022 Porsche 911 GT3
The all-new GT3 is the star of the 911 lineup for 2022, starting at $180,300.

Last but hardly least, the model Porsche says is “the most focused and agile ‘992’ generation car yet” is only available in a single trim line, but we’re not complaining, as the new 2022 911 GT3 is reportedly as good as sports cars get for just $180,300. So far, no 911 GT2 model has been announced, so we’ll obviously need to come back to cover all this again when the brand’s (current) ultimate super coupe arrives on the scene.

So far, we haven’t updated our 911 coverage to include a 2022 Porsche 911 Canada Prices page (expect one soon), so for the time being check out our 2021 Porsche 911 Canada Prices page that’s showing a factory leasing and financing rate of zero percent, plus average member savings of $2,800.

Make sure to find out how CarCostCanada can save you thousands off your next new vehicle purchase by informing you about the latest factory leasing and financing deals, manufacturer rebates, and dealer invoice pricing that can help you negotiate your best deal. Also, remember to download the free CarCostCanada app from the Google Play Store or Apple Store, so you can have all of this critical info available to you at the dealership, when you need it most of all.

All 2022 Porsche 911 trims are available to order now, with deliveries expected this coming fall.

Story credits: Trevor Hofmann

Photo credits: Porsche

CarCostCanada

Porsche goes retro with its 911 Targa 4S Heritage Design Edition

2020 Porsche 911 Targa 4S Heritage Design Edition
The 911 Targa 4S Heritage Design Edition combines a wholly modern sports car with yesteryear’s charm.

Porsche is a master of limited-run special editions, and the new 2021 911 Targa 4S Heritage Design Edition is one of the more intriguing examples we can remember. If there ever was a car that fit the modern-day classic term to a T, this is it.

The “T” stands for Targa, and thanks to a stylish silver roof hoop that not only protects this retractable hardtop convertible’s occupants from rollover, but also pays visual tribute to the 1967 911 Targa original, this body style suits the Heritage Design Edition’s retrospective purposes even better than a 911 Coupe or Cabriolet could.

“We are evoking memories of the 1950s, 1960s, 1970s and 1980s in customers and fans with the Heritage Design models,” commented Porsche Executive Board Chairman Oliver Blume in a press release. “No brand can translate these elements into the modern day as well as Porsche. In this way, we are fulfilling the wishes of our customers. With the exclusive special editions, we are also establishing a new product line which stands for the ‘lifestyle’ dimension in our product strategy.”

2020 Porsche 911 Targa 4S Heritage Design Edition
If you like the looks of a classic, but don’t want to give up the niceties of today’s cars, this is the way to go.

While four exterior colours are available, the beautifully rich Cherry Metallic paint chosen exudes a sense of yesteryear, while the racing-inspired spear-shaped front fender stripes and round decal-like numbered livery, plus the historically accurate 1963 Porsche Crest badges, the rear deck lid-mounted Porsche Heritage insignia, gold-tone nameplates are the icing on the proverbial cake. Inside, two-tone Bordeaux Red or Black leather and Atacama Beige OLEA Club leather and corduroy add even more history to the mix, making this the perfect Porsche for those who’d love to be driving something 50 years old, but would rather enjoy the benefits of a modern 911’s performance, comforts, technical advancements, reliability and safety.

As the name implies, the new 2021 911 Targa 4S Heritage Design Edition is based on the equally new 2021 911 Targa 4S we covered last month, and therefore receives all of the goodness infused into this new 992-generation model, including new chassis tech, driver assistance systems, infotainment upgrades, etcetera. A 443 horsepower version of Porsche’s twin-turbo, horizontally opposed six-cylinder engine is housed below an auto-deployable rear wing, controlled by a paddle-prompted eight-speed dual-clutch PDK automated gearbox. With Launch Control engaged, the Targa 4S can sprint from zero to 100 km/h in under 3.6 seconds before maxing out at a 304-km/h track speed.

2020 Porsche 911 Targa 4S Heritage Design Edition
The “phosphorus green” dials are really slick.

This new special edition, limited to 992 examples (the name chosen for the new 911’s 992 code-name) will be the first of the four Heritage Design models, the one featuring plenty of ‘50s- and ‘60s-era design cues like a green backlit tachometer and dash-mounted clock, as well as perforations in the roof liner, although soft suede-like microfibre now replaces the vinyl used in the past.

Those classic Porsche crests mentioned earlier can be found on the key fob, hood, steering wheel hub and wheel caps, the latter components centring special rims that resemble the “five-leaf” Fuchsfelge alloy wheels brought to market for the 1966 911S. Of course, the Carrera Exclusive Design wheels are considerably larger than those from the past and staggered at 20 inches in front and 21 inches at the rear, while the now frame big black-painted brake calipers.

2020 Porsche 911 Targa 4S Heritage Design Edition
A commemorative dash plaque provides verification of your car’s limited build number.

So what’s the price for the 2021 911 Targa 4S Heritage Design Edition’s sub-1,000-unit rarity? It’ll cost you $205,900, or $50,180 more than the entry price for a regular 2021 911 Targa 4S (a 2021 911 Targa 4 can be had for $136,000). For that you’ll get all of the extras mentioned, plus a stunning gold-coloured metal “911 Heritage Design Edition XXX/992” dash plaque authenticating your purchase.

At least as celebratory, the German brand’s majority-owned subsidiary Porsche Design has created a beautiful sport watch in commemoration, and just like the car it will only be limited to 992 examples and available exclusively to 911 Targa 4S Heritage Design Edition owners. The lifestyle products and industrial design division took design cues from the car for the new wristwatch’s face, applying a white seconds hand as well as “Phosphorus Green” rings around the perimeter, in similitude to the primary gauges in the classic 356 and original 911. What’s more, the Arabic hour indices were designed to look like the block lettering used in Porsche’s nameplate, while its strap is made from the same leather as found inside Porsche models.

2020 Porsche 911 Targa 4S Heritage Design Edition
How about a nice luxury sport watch to go with your exclusive Targa? Porsche Design has you covered.

To learn more about the 2021 911 Targa 4S Heritage Design Edition contact your local Porsche retailer, or alternatively if you’d rather save $50k and opt for something with more modernity the brand’s aforementioned 2021 911 Targa 4 and 4S are also available to order now. To learn more about the new 911 or outgoing model, which is still available in some trims, check out our Porsche 911 Canada Prices page for 2019, 2020 or 2021 models, where you can learn about available manufacturer rebates (Porsche is currently offering zero percent on all new 911 models), financing or leasing opportunities, dealer invoice pricing that could save you thousands, and more.

To make sure you’ve got all the facts before negotiating, make sure to become a CarCostCanada member, and definitely download the free CarCostCanada app from Google Play Store or the Apple iTunes store too. This said if you’re not familiar with how CarCostCanada can save you hundreds and even thousands of dollars when you purchase your next vehicle, this article explains it in detail. 

Story credit: Trevor Hofmann

Photo credits: Porsche

CarCostCanada

Hot new 911 Targa 4 and 4S ready to order

2021 Porsche 911 Targa 4
The new “entry-level” 2021 Targa 4 is one gorgeous new addition to the 911 family.

The all-new 911 (992) Coupe and Cabriolet have been with us for much of the year now, with various trims including the Carrera, Carrera S, Carrera 4, Carrera 4S and Turbo S trickling out of Porsche’s Baden-Württemberg, Stuttgart assembly plant since inception, and now that the redesigned Targa is here the 911 family is complete.

OK, GTS models have yet to arrive, but at least all 911 body styles are accounted for, until the automaker makes a Speedster variant that is. The Targa first arrived at the 1965 Frankfurt Motor Show before showing up in production trim for the 1967 model year, this first convertible 911 designed with a roll hoop behind driver and passenger to meet expected U.S. safety regulations that never materialized.

Along with the stainless steel covered roll bar, the first Targa featured a removable rear window made from plastic, this replaced with fixed rear glass window the following year, while the Targa’s roof design has been modified dramatically over the years. While the roll hoop sometimes came in black instead of silver, the first model had a removable roof panel ahead of the 1996–1998 993 model that came out with a power-sliding glass roof that automatically stowed below the rear window. The update, which carried over to the 2006–2012 997, completely overhauled the Targa’s look with sweptback C pillars and sharply angled rear quarter windows.

2021 Porsche 911 Targa 4
The side profile the new 992-type Targa looks very similar to the outgoing 991.

The 2016–2019 991.2 Targa said goodbye to the big powered sunroof and hello to a power-retractable hardtop-style roof mechanism that hoisted the entire rear deck lid ahead of storing the roof panel underneath. This new roof design allowed Porsche to return to the original silver roll hoop styling too, and thankfully this more technical approach continues forward into the new 2021 911 Targa. While the roof mechanism is a highly sophisticated bit of kit, it only takes 19 seconds to lower or raise, so therefore it can easily be done while waiting at a stoplight.

Everything under the new Targa’s beltline is mostly the latest 992-generation Carrera Coupe/Convertible design, which means that the new hood and lower front fascia eliminate the outgoing 911’s body-colour ovoid shapes and add straighter, more horizontal lines, highlighted by a big, black rectangular front vent that first catches the eye. This gives the new model a wider, more aggressive stance, whereas the sharply angled hood features classic tapered creases at each side of its indented centre, much like the original 911’s hood, but without the vented end. Porsche’s ovoid multi-element four-point LED headlight clusters are almost identical to the outgoing car, which will a positive to anyone still fearing the days of the much-lambasted 996.

2021 Porsche 911 Targa 4
With the new Targa’s arrival, all three 911 body types are accounted for.

The three vertical indentations on the new Targa’s B pillars, and the classic scripted “targa” nameplate and silver colour treatment, help 991 and 992 model profiles initially look the same. Inspecting the new car’s design more closely, however, in fact reveals front and rear fascias wrapping farther around the side bodywork, plus fractionally more upright headlights, tail lamps that extend forward much like the rear bumper vents, reworked front side marker lights, new flat-bezeled wheel cutouts, an updated set of mirror housings, special flush-mounted exterior door handles that extend outward when touched (replacing the outgoing model’s more traditionally rounded door pulls), and a smoother rear deck lid, all resulting a fresh new take on the classic 911 Targa’s design.

Those tail lamps come into clearer view when seen from behind, with the new model expanding on the outgoing 991’s slim, dagger-like LED-enhanced lenses and even narrower body-wide light strip by reach farther outward to each side, plus grafting on some 718-like 3D-like graphics at the centre lighting position, these sitting over seemingly open vent slats underneath, while carving out even an more linear design for the outer taillights.

2021 Porsche 911 Targa 4S
The Targa’s interior is identical to the new Carrera’s cabin.

Just like the new Carrera, the updated Targa’s diffuser-enhanced lower rear bumper is larger, blacker, and beefier looking than previously, while it also feeds the engine’s exhaust pipes from within instead of forcing them to exit below. Additionally, hidden under the new 911’s flowing rear deck lid and just over the aforementioned light strip, which sits below a row of gloss-black engine vent strakes, is a wider and larger active spoiler boasting multiple positions depending on variable levels of rear downforce.

The new 911 Targa’s bumpers aside, all body panels are now formed out of lightweight aluminum, whereas the front fenders and underlying body structure were lightened substantially, the latter more than halving its steel content from 63 to 30 percent. The 70 percent left over is now wholly constructed from aluminum, all of which helps to improve structural rigidity, handling, and fuel-efficiency.

New standard Targa 4 wheels measure 19 inches up front and 20 inches at the rear, with the former shod in 235/40 ZR-rated performance rubber and the latter wearing a wider set of 295/35 ZRs, whereas the Targa 4S gets a staggered set of 20- and 21-inch alloy wheels wrapped in 245/35 ZR and 305/30 ZR tires respectively.

2021 Porsche 911 Targa 4S
The Targa 4S boasts considerably more power and the option of a 7-speed manual gearbox.

As with the new Carreras and Turbos that arrived before, the latest Targa comes with an interior that was inspired by 911 models from the 1960s, 1970s, 1980s and even the 1990s, especially regarding the wide, horizontal dash layout to the right of the traditional arcing instrument hood. The former even incorporates a narrow shelf that mimics the lower edge of the original model’s dashboard, but that’s about it when it comes to mirroring Porsche’s past 911 cabins.

The new Targa’s electronic interfaces immediately set it apart as a state-of-the-art machine, its instrument cluster mostly digital other than housing an analogue tachometer at centre. With the ignition on the new 911 Targa follows Porsche tradition thanks to a five-dial layout, although the left TFT/LCD display incorporates a conventional-style speedometer in default mode, or alternatively the car’s new advanced driver assistance systems that include adaptive cruise control, blind spot warning, lane keeping assist, etcetera, whereas the right-side screen features a multi-information display with route guidance, audio, trip, cruise control info and more.

The just-noted horizontal dash design incorporates a big 10.9-inch high-definition Porsche Communication Management (PCM) infotainment touchscreen, which is 3.9 inch larger than the previously car’s centre display. It boasts much greater depth of colour too, plus new graphics, better performance, and additional features from fewer analogue switches.

2021 Porsche 911 Targa 4S
Is the Targa for you? The classic silver roll hoop certainly adds its own element of style.

As with the previous 911 Targa, the new 2021 version will initially ship in 4 and 4S trims, while a Targa 4 GTS will arrive later. The base Targa 4 includes Porsche’s 3.0-litre twin-turbocharged, horizontally opposed six-cylinder engine that’s good for 379 horsepower and 332 lb-ft of torque. It comes mated to a standard eight-speed PDK automated transmission with steering wheel paddles (the new autobox gets one more forward gear compared to the outgoing Targa’s seven-speed PDK), which results in a scant 4.4-second sprint from zero to 100 km/h in base trim or 4.2 seconds from standstill to 100 km/h with its Sport Chrono Package upgrade.

Porsche makes a seven-speed manual transmission available when opting for the Sport Chrono Package in the new 911 Targa 4S, which when combined with this model’s more potent 443 horsepower 3.0-litre six putting out 390 lb-ft of torque only matches the less powerful Targa 4’s 4.4-second sprint to 100 km/h, this because of the base Targa’s more efficient standard PDK gearbox. This said, when the more formidable engine is synched up to the dual-clutch automated PDK it can manage a much more entertaining 3.8-second zero to 100 km/h sprint in its base trim or 3.6 seconds to the same mark with the Sport Chrono Package.

As with the new all-wheel drive Carrera 4 and 4S that launched earlier, both Targa 4 and 4S models use a unique water-cooled front differential that features reinforced clutches to increase load capacities and overall durability. When combined with standard Porsche Traction Management (PTM), the new front axle drive system improves the two Targa models’ traction in slippery situations, while also enhancing performance in dry conditions.

2021 Porsche 911 Targa 4S
The partially open-top Targa is just as quick as the various Carrera models.

What’s more, all 2021 911 Targa owners will benefit from Porsche’s new standard Wet mode that gets added to the revised steering wheel-mounted drive mode selector. The new technology automatically maintains better control over wet or snow-covered road surfaces when engaged.

Each new 911 also receives standard autonomous emergency braking with moving object detection, plus a standard high-definition backup camera and rear parking sonar improve safety further.

Also standard, Porsche Active Suspension Management (PASM) features electronically variable dampers with both Normal and Sport settings, while Porsche Torque Vectoring Plus (PTV Plus), standard with the Targa 4S, is optional with the base Targa 4, and includes an electronic rear differential lock with fully variable torque distribution.

Of note, the base Targa 4’s standard brake rotors are 330 millimetres in diameter both front and rear, while featuring black-painted monobloc fixed calipers with four pistons at the front. The Targa 4S, on the other hand, gets a set of 350-mm calipers bright red painted exteriors that feature six pistons up front. The Porsche Ceramic Composite Brake (PCCB) system is also available, as are staggered front/rear 20/21-inch alloy rims.

2021 Porsche 911 Targa 4S
We’d sure love one of these parked outside our office.

The new 2021 Porsche Targa 4 is available from $136,000 (plus freight and fees), whereas the 2021 Targa 4 S starts at $154,100. To find out more about all the 2020 Carreras and 2021 Turbo models, see our 2020 Porsche 911 Canada Prices page and 2021 Porsche 911 Canada Prices page (the 911 Targa and 2021 Carrera models will be added when Canadian-spec info is available). Here you can configure each model and trim plus add available options, research valuable rebate info, find out about manufacturer financing and leasing rates (which currently can be had from zero percent), and also access dealer invoice pricing that could easily save you thousands.

Also, be sure to browse through our complete photo gallery above, while the following four videos (Dreamcatcher is filmed in Vancouver) show the power-operated roof in its fully automated glory:

 

The new Porsche 911 Targa (1:07):

 

 

The new Porsche 911 Targa – Dreamcatcher (1:21):

 

 

Virtual world premiere: The new Porsche 911 Targa (3:53):

 

 

The 911 Targa – the timeline of a Porsche legend (2:15):